THESE POLICIES ARE SPECIFIC TO VLONE X NBA PURCHASES:
ALL SALES FINAL. NO RETURNS, EXCHANGES, OR MODIFICATIONS TO YOUR ORDER AFTER PLACED.

 

PLEASE READ CAREFULLY:
FOR CREDIT CARD USERS: YOUR PURCHASE WILL SHOW UP ON YOUR STATEMENT AS "NEVERBROKEAGAINCOM"
FOR PAYPAL USERS: YOUR PURCHASE WILL SHOW UP ON YOUR STATEMENT AS "PRVTE APPAREL GROUP INC"




FOR CUSTOMER SERVICE PLEASE CONTACT US BELOW VIA OUR EMAIL:
CUSTOMER SERVICE EMAIL: 
help@prvteapparelgroup.com
 
 

SHIPPING & HANDLING

Please read carefully:

After checkout once the order is confirmed we will send you a notification via email as soon as the item is shipped with tracking. 

All of these items are limited edition, exclusive, releases and are all final sales. These are all collectors items and are all printed with quality in mind. Everything is printed with intention and purpose for the best possible quality. Imperfections are part of the collectors item process. 

Shipping & Handling will take approximately 10-40 BUSINESS days or sooner ( Please note these do not include weekends & holidays ). 
Most products are IN-STOCK while special & new items are pre-order. Certain restrictions prevent us from shipping certain products to all geographical locations. We are NOT RESPONSIBLE for production delays, out of stock items or delivery errors or delays. 
Due to the high demand of items, orders will be fulfilled in the order they are received, and therefore may SELL OUT before a certain item is processed. 

ORDERS WITH MULTIPLE ITEMS WILL HAVE EACH ITEM INDIVIDUALLY SHIPPED AS RECEIVED AT THE WAREHOUSE IN ORDER TO GET YOU YOUR ORDER AS QUICKLY AS POSSIBLE. SHIPPING EACH ITEM SEPARATELY ALLOWS US TO DELIVER YOUR ORDER IN THE MOST TIME EFFICIENT MANNER.


INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR DUTY AND TAX ON DELIVERY. DUTY AND TAX MAY VARY BY COUNTRY.


REFUSED PACKAGES WILL BE CONSIDERED FORFEITED AND ARE NOT ELIGIBLE FOR REFUND OR CREDIT.

WE ARE NOT RESPONSIBLE FOR ANY LOST, STOLEN OR DAMAGED SHIPMENTS. CUSTOMERS ARE RESPONSIBLE FOR PAYING ADDITIONAL SHIPPING AND HANDLING FEES TO HAVE THE ORDER RE-SHIPPED, IF AVAILABLE.

 

THE BUYER ASSUMES ALL RESPONSIBILITIES OF CLAIMS MADE WITH THE SHIPPING CARRIER. PLEASE CONTACT CUSTOMER SERVICE WITH ANY QUESTIONS REGARDING CARRIER CLAIMS.

 

IN ORDER TO PROVIDE THE BEST CUSTOMER SERVICE, ANY CONCERNS REGARDING ORDERS MUST BE RECEIVING IN WRITING WITHIN 7 DAYS WITHIN THE DELIVERY OF THE ORDER.

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